ISO 9001 Internal Auditor

This course provides participants with the knowledge and skills required to plan, conduct, and report on internal audits of a Quality Management System (QMS) based on ISO 9001:2015, in accordance with ISO 19011 guidelines.

Duration2–3 Days

StandardISO 9001:2015

LevelInternal Auditor

Course Highlights

Recognised Qualification

Gain a formal internal auditor qualification aligned with international standards and best practice auditing methodology.

Audit with Confidence

Develop the competence to plan, conduct, and report on internal QMS audits that add real value to your organisation.

Practical & Interactive

Through workshops, case studies, and role-play exercises, build practical skills in audit planning, evidence gathering, and reporting.

Drive Continual Improvement

Learn to identify opportunities for improvement and contribute to the effectiveness of your organisation's quality management system.

Learning Outcomes

Explain the purpose and benefits of an internal audit programme within a QMS

Interpret the requirements of ISO 9001:2015 in the context of an internal audit

Plan and prepare an internal audit including developing audit checklists

Conduct an internal audit using effective interview and evidence-gathering techniques

Document audit findings, write nonconformity reports, and prepare audit conclusions

Follow up on corrective actions and verify their effectiveness

Communicate audit results to management and contribute to continual improvement

Who Should Attend

Individuals responsible for conducting internal QMS audits

Quality Officers and Quality Coordinators

Process Owners and Department Managers

Anyone involved in implementing or maintaining a QMS

Professionals new to internal auditing seeking a formal qualification

Organisations preparing for ISO 9001 certification or surveillance audits

Prerequisites

A basic understanding of quality management principles is recommended

Familiarity with ISO 9001:2015 requirements is beneficial but not essential

No prior auditing experience is required

Course Content

Introduction to Internal Auditing

Purpose and benefits of internal audits, audit terminology, the role of internal audits within a QMS, and an overview of ISO 19011:2018 guidelines for auditing management systems.

ISO 9001:2015 Requirements Review

A practical review of ISO 9001:2015 clause requirements from an auditor's perspective, understanding the process approach, risk-based thinking, and documented information requirements.

Audit Planning & Preparation

Developing an internal audit programme, defining audit scope and objectives, preparing process-based checklists, and reviewing relevant documentation prior to the audit.

Conducting the Internal Audit

Opening meetings, gathering objective evidence, applying interview techniques, observing processes, following audit trails, and identifying conformities and nonconformities.

Reporting & Follow-Up

Documenting audit findings, writing clear nonconformity reports, preparing audit summaries, conducting closing meetings, and following up on corrective actions.

Assessment & Certification

Assessment

Participants are assessed through a combination of written exercises and practical activities conducted throughout the course to demonstrate their understanding of internal audit principles and techniques.

Certificate

Upon successful completion of the course and assessment, delegates will receive an Internal Auditor certificate confirming their competence to conduct internal audits of a quality management system based on ISO 9001:2015.

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